Privacy Policy
Privacy Policy
This Privacy Policy governs the manner in which Smartcall
collects, uses, maintains and discloses information collected from users (each,
a "User") of the store.smartcall.co.za website ("Site").
This privacy policy applies to the Site and all products and services offered
by Smartcall.
Promotional Material and Newsletters
During the registration process the 'Newsletter' subscription option is selected by default and Smartcall has the permission to send you marketing / promotional material to your registered email address. You can unsubscribe via. the 'Newsletter' email footer or select the subscribe / unsubscribe option on your Smartcall Store account.
Personal identification
information
We may collect personal identification information from Users in
a variety of ways, including, but not limited to, when Users visit our site,
register on the site, place an order, fill out a form, respond to a survey, subscribe
to the newsletter and in connection with other activities, services, features
or resources we make available on our Site. Users may be asked for, as
appropriate, name, email address, mailing address, phone number, credit card
information,
Users may, however, visit
our Site anonymously.
We will collect personal identification information from Users
only if they voluntarily submit such information to us. Users can always refuse
to supply personally identification information, except that it may prevent
them from engaging in certain Site related activities.
Non-personal
identification information
We may collect non-personal identification information about
Users whenever they interact with our Site. Non-personal identification
information may include the browser name, the type of computer and technical
information about Users means of connection to our Site, such as the operating
system and the Internet service providers utilized and other similar
information.
Web browser cookies
Our Site may use "cookies" to enhance User experience.
User's web browser places cookies on their hard drive for record-keeping
purposes and sometimes to track information about them. User may choose to set
their web browser to refuse cookies, or to alert you when cookies are being
sent. If they do so, note that some parts of the Site may not function
properly.
How we use collected
information
Smartcall collects and uses Users personal information for the
following purposes:
·
To improve customer service
·
Your information helps us to more effectively respond to your
customer service requests and support needs.
·
To improve our Site
·
We continually strive to improve our website offerings based on
the information and feedback we receive from you.
·
To administer a content, promotion, survey or other Site feature
·
To send Users information they agreed to receive about topics we
think will be of interest to them.
·
To send periodic emails
The email address Users provide for order processing, will only
be used to send them information and updates pertaining to their order. It may
also be used to respond to their inquiries, and/or other requests or questions.
If User decides to opt-in to our mailing list, they will receive emails that
may include company news, updates, related product or service information, etc.
If at any time the User would like to unsubscribe from receiving future emails,
we include detailed unsubscribe instructions at the bottom of each email or
User may contact us via our Site.
How we protect your
information
We adopt appropriate data collection, storage and processing
practices and security measures to protect against unauthorized access,
alteration, disclosure or destruction of your personal information, username,
password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its
Users happens over a SSL secured communication channel and is encrypted and
protected with digital signatures.
Advertising
Ads appearing on our site may be delivered to Users by
advertising partners, who may set cookies. These cookies allow the ad server to
recognize your computer each time they send you an online advertisement to compile
non personal identification information about you or others who use your
computer. This information allows ad networks to, among other things, deliver
targeted advertisements that they believe will be of most interest to you. This
privacy policy does not cover the use of cookies by any advertisers.
Google Adsense
Some of the ads may be served by Google. Google\'s use of the
DART cookie enables it to serve ads to Users based on their visit to our Site
and other sites on the Internet. DART uses "non personally identifiable
information" and does NOT track personal information about you, such as
your name, email address, physical address, etc. You may opt out of the use of
the DART cookie by visiting the Google ad and content network privacy policy at
http://www.google.com/privacy_ads.html
Compliance with
children\'s online privacy protection act
Protecting the privacy of the very young is especially
important. For that reason, we never collect or maintain information at our
Site from those we actually know are under 13, and no part of our website is
structured to attract anyone under 13.
Changes to this privacy
policy
Smartcall has the discretion to update this privacy policy at
any time. When we do, revise the updated date at the bottom of this page, We
encourage Users to frequently check this page for any changes to stay informed
about how we are helping to protect the personal information we collect. You
acknowledge and agree that it is your responsibility to review this privacy
policy periodically and become aware of modifications.
Your acceptance of these
terms
By using this Site, you signify your acceptance of this policy
and terms of service. If you do not agree to this policy, please do not use our
Site. Your continued use of the Site following the posting of changes to this
policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the
practices of this site, or your dealings with this site, please contact us at:
15 Eastwood Road
Dunkeld
Gauteng
2196